Job Title: Office Manager & Human Resources Manager

Location: Remote Work
Reports To: Owner / General Manager
Type: Full-Time, On-Site

Overview

The Office & HR Manager oversees all administrative, human resources, and operational support functions for a seven-store Ace Hardware group. This role ensures smooth business operations, effective employee management, and compliance with all HR and business regulations. The ideal candidate is organized, people-oriented, and thrives in a dynamic retail environment.

Key Responsibilities

Human Resources Management

  • Oversee all HR functions for all employees across seven store locations.
  • Manage full-cycle recruiting: job postings, interviews, onboarding, and orientation.
  • Maintain personnel files, payroll records, and compliance documentation.
  • Administer employee benefits programs (health, dental, 401k, PTO, etc.).
  • Develop and enforce HR policies and employee handbook updates.
  • Support store managers with performance reviews, disciplinary actions, and employee relations.
  • Coordinate and track training programs (safety, customer service, management development).
  • Ensure compliance with labor laws, OSHA, and Ace Hardware corporate standards.

Office & Administrative Management

  • Oversee daily office operations and support the leadership team.
  • Manage communication between stores and the central office.
  • Process invoices, vendor payments, and assist with bookkeeping coordination.
  • Support budget tracking and financial reporting in collaboration with accounting.
  • Maintain inventory of office supplies, equipment, and administrative systems.
  • Schedule and coordinate management meetings and company events.
  • Serve as a point of contact for external partners, vendors, and corporate Ace representatives.

Skills & Qualifications

  • Bachelor’s degree in Business Administration, Human Resources, or related field (preferred).
  • 3–5 years of HR or office management experience (retail or multi-location experience preferred).
  • Strong understanding of employment laws and HR compliance.
  • Excellent organizational, communication, and leadership skills.
  • Proficiency with HRIS, payroll systems, and Microsoft Office Suite.
  • Ability to handle confidential information with discretion.
  • Proven multitasking ability and proactive problem-solving skills.

Work Environment

  • Primarily based at the central office, with periodic travel to store locations.
  • Fast-paced, team-oriented retail environment.

Compensation & Benefits

Employee discount at all Ace Hardware locations.

Competitive salary commensurate with experience.

Health, dental, and vision insurance.

401(k) with employer match.

Paid time off and holidays.