Job Title: Office Manager & Human Resources Manager
Location: Remote Work
Reports To: Owner / General Manager
Type: Full-Time, On-Site
Overview
The Office & HR Manager oversees all administrative, human resources, and operational support functions for a seven-store Ace Hardware group. This role ensures smooth business operations, effective employee management, and compliance with all HR and business regulations. The ideal candidate is organized, people-oriented, and thrives in a dynamic retail environment.
Key Responsibilities
Human Resources Management
- Oversee all HR functions for all employees across seven store locations.
- Manage full-cycle recruiting: job postings, interviews, onboarding, and orientation.
- Maintain personnel files, payroll records, and compliance documentation.
- Administer employee benefits programs (health, dental, 401k, PTO, etc.).
- Develop and enforce HR policies and employee handbook updates.
- Support store managers with performance reviews, disciplinary actions, and employee relations.
- Coordinate and track training programs (safety, customer service, management development).
- Ensure compliance with labor laws, OSHA, and Ace Hardware corporate standards.
Office & Administrative Management
- Oversee daily office operations and support the leadership team.
- Manage communication between stores and the central office.
- Process invoices, vendor payments, and assist with bookkeeping coordination.
- Support budget tracking and financial reporting in collaboration with accounting.
- Maintain inventory of office supplies, equipment, and administrative systems.
- Schedule and coordinate management meetings and company events.
- Serve as a point of contact for external partners, vendors, and corporate Ace representatives.
Skills & Qualifications
- Bachelor’s degree in Business Administration, Human Resources, or related field (preferred).
- 3–5 years of HR or office management experience (retail or multi-location experience preferred).
- Strong understanding of employment laws and HR compliance.
- Excellent organizational, communication, and leadership skills.
- Proficiency with HRIS, payroll systems, and Microsoft Office Suite.
- Ability to handle confidential information with discretion.
- Proven multitasking ability and proactive problem-solving skills.
Work Environment
- Primarily based at the central office, with periodic travel to store locations.
- Fast-paced, team-oriented retail environment.
Compensation & Benefits
Employee discount at all Ace Hardware locations.
Competitive salary commensurate with experience.
Health, dental, and vision insurance.
401(k) with employer match.
Paid time off and holidays.
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