WE ARE HIRING!

by | Apr 10, 2026 | ACE Hardware, Hiring

Job Title: Office Manager & Human Resources Manager

Location: Norridge Ace Hardware
Reports To: Owner / General Manager
Type: Full-Time, On-Site

Overview

The Office & HR coordinator  oversees all administrative, human resources, and operational support functions for a seven-store Ace Hardware group. This role ensures smooth business operations, effective employee management, and compliance with all HR and business regulations. The ideal candidate is organized, people-oriented, and thrives in a dynamic retail environment.

Key Responsibilities

Human Resources Management

  • Oversee all HR functions for employees across six store locations.
  • Manages job postings set up interviews, onboarding, and orientation.
  • Maintain personnel files, payroll records, and compliance documentation.
  • Administer employee benefits programs (health, dental, PTO).
  • Develop and enforce HR policies and employee handbook updates.
  • Support store managers with performance reviews, disciplinary actions, and employee relations.
  • Coordinate and track training programs (safety, customer service, management development).
  • Ensure compliance with labor laws, OSHA, and Ace Hardware corporate standards.

Office & Administrative Management

  • Oversee daily office operations and support the leadership team.
  • Manage communication between stores and the central office.
  • Maintain inventory of office supplies, equipment, and administrative systems.
  • Schedule and coordinate management meetings and company events.
  • Serve as a point of contact for external partners, vendors, and corporate Ace representatives.
  • Keeping database of store records (FEIN numbers, business licenses, tax documents, etc.)
  • Create vendor accounts by filling out all relevant forms, and submitting relevant paperwork. 
  • Applying for and renewing relevant licenses for all stores.
  • Maintain all facilities maintenance records, and ensure a routine schedule is followed for things like fleet maintenance, furnace filters, alarm batteries, vehicle insurance renewal, emissions compliance, facility inspection records, etc
  • Security access administration – “who has access to what?” / Password vault to avoid orphaned accounts.

Skills & Qualifications

  • Bachelor’s degree in Business Administration, Human Resources, or related field (preferred).
  • 3–5 years of HR or office management experience (retail or multi-location experience preferred).
  • Strong understanding of employment laws and HR compliance.
  • Excellent organizational, communication, and leadership skills.
  • Ability to handle confidential information with discretion.
  • Proven multitasking ability and proactive problem-solving skills.

Work Environment

  • Primarily based at the central office, with periodic travel to store locations.
  • Fast-paced, team-oriented retail environment.

Compensation & Benefits

  • Competitive salary commensurate with experience.
  • Paid time off and holidays.
  • Employee discount at all JRC Ace Hardware locations.

WE ARE HIRING! Group Office & Human Resource Coordinator

See Full Details Here 👉 https://norridgeace.com/we-are-hiring/

Stop into the store to fill out an application or email raff@norridgeace.com for more information.

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